Shipping & returns

DISPATCH

Orders from a 'drop' may take up to 14 days to dispatch depending on demand. We try our very best to send these out as quickly as possible! :)

'Create your own' will take about 3-4 weeks. 

 If you need your order by a certain date, contact us and we can help you out.

 

SHIPPING

If you live within 10km of Surrey Hills (VIC 3127) we will drop your item to your doorstep as soon as we can - free of charge! (This could be 1-7 days) 

We can ship to all states within Australia for just $5.99 (standard shipping).

We ship all orders with Australia Post, and standard shipping takes between 3-9 business days.^

We also offer express shipping, at $24.99 for delivery in 1-2 business days!^

You will receive a tracking number with every shipment! Via Australia Post with reliable tracking and delivery estimations.

We ship to New Zealand for a flat rate of $25.99.

We ship overseas for a flat rate of $39.99.

 

RETURNS & EXCHANGES

We only accept returns or exchanges for faulty items. If you believe that your item is faulty, contact us and we will cover return shipping costs if you are entitled to a refund or exchange.

We do not accept returns or exchanges if you change your mind or if you don't like the sizing. Please check sizing details carefully before you purchase!! If you require any more details on sizing or fitting then please feel free to contact us at any time and we will happily provide further details.

 

 

^Due to covid-19, Australia Post is currently experiencing high volumes of shipments. Expect possible delays in delivery times.